RETURNS

IF YOU ARE UNHAPPY WITH YOUR PURCHASE YOU MAY RETURN IT WITHIN 14 DAYS OF RECEIPT OF GOODS FOR FULL REFUND. IF YOU RETURN LATE BUT WITHIN 30 DAYS YOU ARE ELIGIBLE FOR MERCHANDISE CREDIT. ALL SALE ITEMS ARE FINAL SALE. 

FALLON HAS A 1 YEAR QUALITY GUARANTEE. IF YOU ARE PAST THE REFUND RETURN WINDOW AND SOMETHING HAPPENS TO YOUR JEWELRY SHOWING A QUALITY ISSUE THAT DOESN'T INVOLVE EXCESS WEAR AND TEAR OR FINISH DAMAGE FROM CHEMICALS OR PERFUMES/LOTIONS, WE WILL TAKE BACK YOUR ITEM FOR MERCHANDISE CREDIT, NO QUESTIONS ASKED. WE WILL NOT ACCEPT RETURNS ON DAMAGES CAUSED BY CUSTOMER AND WE RESERVE THE RIGHT TO DECIDE WHAT DEFINES THIS.

FALLON IS NOT RESPONSIBLE FOR RETURN SHIPPING. PLEASE SEND VIA TRACKABLE SERVICE. ITEM MUST BE SENT BACK WITH ALL BRANDED PACKAGING TO BE ELIGIBLE FOR REFUND.

FALLON WILL SEND YOU RETURN INSTRUCTIONS AFTER YOU SEND US THE FORM ON THIS PAGE FOR AN RMA REQUEST. PLEASE INCLUDE ORDER NUMBER AND ITEM DESCRIPTION ALONG WITH REASON FOR RETURN.

RETURNS WILL BE REJECTED IF AN RMA NUMBER IS NOT ISSUED BEFORE RETURNING. IF INTL SHIPPING INSTRUCTIONS ARE NOT FOLLOWED AND DUTIES ARE REQUESTED FOR A SHIPMENT RETURNING TO FALLON, INCURRED DUTIES WILL BE DEDUCTED FROM REFUND.

REFUNDS CAN TAKE UP TO A WEEK FOR FUNDS TO PROCESS.